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Retail Consultant Job Description

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At Ascent Professional Services we connect businesses with the best Retail Consultants. If you want to progress your career as a retail consultant, you can learn more about what a retail  consultant does, the qualifications and skills required to be one and how they have a positive impact on businesses they work for.


What is a Retail Consultant?

A retail consultant devises strategies for retail businesses in order for them to improve their services. They will work primarily with retailers and manufacturers in a variety of areas such as sales, marketing and customer service and suggest ways in they can make their businesses more efficient and cost effective. 


Retail Consultant Average Salary Expectations

Retail consultant salaries are generous, due to the vast amount of knowledge and experience needed. Although most retail consultants tend to focus their expertise on a specific area of retail, general knowledge of the wider retail sphere is useful and can increase salary expectations. In the UK on average, retail consultants can expect to earn an average of £85,000, depending on previous experience and expertise.


Retail Consultant Job Overview

Retail consultants are very similar to management consultants in so far as they advise businesses and organisations how they can improve their performance. However, retail consultants primarily work with retailers, and usually specific divisions within the business. This can range from e-commerce, sales, marketing and also specific sectors such as hospitality and clothing retail. 


Responsibilities for Retail Consultants 

  • Undertake a preliminary audit of the retailer

  • Ensure an in-depth understanding of the business 

  • Determine the customer’s needs and ambitions

  • Suggest and monitor improvements which can be made

  • Develop a strategy to achieve required goals 

  • Provide first-class customer service when liaising with clients 

  • Maximise prospects for the client by attending external events 



Qualifications for a Retail Consultant 

A degree is usually required to become a retail consultant, but extensive experience within the sector may also be considered. A master’s degree is also beneficial, as is being officially recognised as a Certified Management Consultant.  Most retail consultants start out their careers as management consultants, before specialising in a specific field or industry in the retail sphere. 


For anyone looking to pursue a career in Retail Consulting, we recommend the following subjects:

  • Business and management 

  • Accounting and finance 

  • Merchandising/buying 

Experience and skills for a Retail Consultant 

  • Previous experience in a sales capacity

  • Evidence of hitting sales targets 

  • Excellent organisational skills

  • Ability to communicate effectively with clients 

  • Strong business acumen

  • Ability to succinctly explain subtleties of retail strategy 

  • Great negotiation and persuasion skills

  • Lead teams to secure positive outcomes for organisations

  • Define problems and conceptualise solutions or alternative practises for improving performance

  •  Outstanding improvisation, negotiation, and persuasion abilities.


Retail consultant interview questions 

  • Tell me more about yourself. Are there any areas of your CV you would like to discuss?

  • What value can you add to our organisation in addition to your knowledge and expertise?

  • Describe your most challenging project.

  • How would you improve performance in our business.

  • What is your most important leadership experience to date? What have you learned from that experience and how has it impacted your development as a leader?

  • How would you react if a business stakeholder told you they were unsure of your recommendations.

  • What is one of the first challenges you would like to tackle in this retail business? Why is that, and how would you address this?

  • Describe a time you overcame a challenging situation.

  • How would you make this business more profitable?

For more on information on Retail Consultant roles, read our blog on Consultancy CVs

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